Terms and Conditions

Clothing Policy

If you have any concerns please submit a request or send email at johnreyparana0@gmail.com

Accessories Policy  
Any accessories purchased from JJ's Apparėl can be returned within 14 days of receiving your order. Once we receive the item(s) from your order, a refund will be issued to you in the form of store credit. We do not refund shipping costs. All items must be sent back in their original unworn condition, with no signs of wear or damage, and in the original packaging with any tags attached (if the item arrived with tags).  

To begin your return request, please email johnreyparana0@gmail.com     

PLEASE NOTE:  

• Worn, scratched or damaged pieces will not be accepted. JJ's Apparėl has the right to deny and return any items  to sender that do not meet these conditions. 
• We do not offer exchanges.
• All objects, sale, sample sale, custom, and discounted items are final sale.  
• We do not offer price protection for any orders placed before the start of a sale.  

JJ's Clothing Policy 

Shipping & Delivery Time and Costs  
1. Orders placed before 12 pm AEST Monday - Friday (Sydney, Australia) will be shipped the same day.  
2. Once your order is dispatched you will receive shipping confirmation, along with tracking details for your order.  
3. Orders will be delivered between 8 am–6 pm Monday to Friday.  

*Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorized person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection center for you to collect.  
 

JJ's Accessories Shipping Policy   

Shipping & Delivery Time and Costs  
1. Please allow up to five days for your parcel to be mailed off.  
2. Receive free shipping within Canada on orders over $75 (before taxes) and on orders over $120 within the US.  
3. Made-to-order items are final sale and have a 30 day turnaround time.  

4. If one of your items is on the waitlist, your order will not ship until all items are available unless requested otherwise.